SERVICENOW USER GROUP MEETING IN LONDON: AGENDA ANNOUNCED

Join us at the SNUG meeting on 5th February to connect with your peers and meet ServiceNow experts.

We are pleased to announce some of the ServiceNow customers and sponsor partners who will share their insights including Arm Holdings, AutotestPro, Devoteam and Lloyds Banking Group.

See below for the full agenda.
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Sponsored by:

 

Event Details:

Date: Tuesday 5th February
Location: Glaziers Hall, 9 Montague Close, London Bridge, London, SE1 9DD
Time: 9:00 Coffee and registration, starting at 9:30.
16:00 Closing comments, finishing by 16:15.

Agenda:
9:00 Arrival & Coffee
9:30 Welcome & Introduction
Shane Parsons, SNUG Chair & Will Trotman, ServiceNow UKI
9:50 Sponsor Partner Customer Presentation 1
Arm Holdings, introduced by AutotestPro
10:20 Sponsor Partner Customer Presentation 2
DevOps vs ITIL - experiences in banking, presented by Devoteam
10:50 Coffee/Networking
11:10 Networking I
Facilitated focus tables discussing topics including Change Management, CMDB Configuration, Incident/Problem Management, HR, CSM, Security/GRC, Platform Apps and Dev Ops
Facilitated by partners and ServiceNow representatives.
12:10 Sponsor Partner Customer Presentation 3
Lloyds Banking Group, introduced by Engage ESM
12:40 Lunch/Networking
13:20 ServiceNow Update Presentation
What’s coming in Madrid Release & Optimizing Your Instance with HealthScan
13:50 Breakout Session 1
ServiceNow Governance, Risk and Compliance : How to leverage your ITSM deployment to maximise benefits and simplify implementation, presented by Devoteam
13:50 Breakout Session 2
Shift left testing...how to deliver Quality at Speed in ServiceNow, presented by Autotestpro
14:30 Coffee/Networking
14:50 Customer Session
Addressing cultural adoption, presented by Lloyds Banking Group
15:30 Networking II
Repeat of facilitated focus tables discussing topics including Change Management, CMDB Configuration, Incident/Problem Management, HR, CSM, Security/GRC, Platform Apps and Dev Ops
16:00 Summary & Close
Shane Parsons, SNUG Chair & Will Trotman, ServiceNow UKI

SNUG members tell us this is one of the best ways to hear best practices across diverse organisations and industries, that can help you drive better success in your organisation.

Join the SNUG meeting on 5th February to connect with your peers and meet ServiceNow experts. You will hear from other ServiceNow customers, partner and experts from within ServiceNow and have plenty of opportunity to network.

Register now

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