CMDB Done Right: How to Build and Drive Value From Your CMDB

Event: CMDB Foundations Workshop
Date: Thursday, August 15, 2019
Time: 9:30am - 3:00pm
Location: The District Tap | 3720 E 82nd St, Indianapolis, IN 46240

Join us for a hands-on CMDB Foundations Workshop
Register now
Sponsored by:

Many ServiceNow customers ask for real-world guidance on how to build an effective and trusted Configuration Management Database (CMDB). ServiceNow has consolidated key best practices and lessons learned into a CMDB workshop session which we are bringing to Indianapolis on August 15th.

This workshop is a collaborative hands-on session targeted towards CMDB owners, change and configuration managers, service management managers/directors.

During this workshop, we will jointly identify:

  • CMDB value for your organization
  • CMDB goals & objectives in the context of best practices including:
    • Critical design considerations
    • Building (and maturing) trustworthy data via platform automation
    • Staying healthy via self-healing remediation
  • Ideal use cases relevant to your organization
Agenda:
9:30am Registration
10:00am Welcome & Introduction: The CMDB challenge
10:15am Critical Design Considerations for CMDB Success
11:30am Networking Lunch and Partner Showcase
12:30pm Build and Mature Your CMDB with Hands-on Lab Exercises
2:00pm Keeping Your CMDB Healthy with Hands-on Lab Exercises
3:30pm Closing Remarks

Seats are limited! Register now to secure your spot. Breakfast and lunch will be provided.

Register now

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