The state of the employee service experience research. Making work life better at every stage of the employee journey

Thursday, January 23, 2020
10:00 am – 11:00 am PT | 1:00 pm – 2:00 pm ET

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New research from an exclusive ServiceNow® survey revealed that while most employees were enthusiastic about their new roles and had a positive first few weeks, only 63% of the respondents continued to be enthusiastic about their current positions and companies today—that’s an astounding 22% drop.

Why is that? According to the study, both big and small moments in between matter a great deal to employees. Many complained that only:

  • 54% of employers allowed smartphone access to HR employee tools
  • 33% of employers made it easy to complete paperwork on their mobile device before the employee’s first day
  • 51% of employers made it easy to access a new hire portal and receive their equipment on their first day

Register now and hear from ServiceNow leaders Pat Wadors, chief talent officer, and Chris Bedi, chief information officer, as they review trends from the report and share strategies to improve the employee experience.

Note: This is a pre-recorded webinar with Pat Wadors and Chris Bedi.

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