Government Webinar Series

5-part webinar series

Join us for our Government focussed webinar series, as we provide a deeper look into how ServiceNow can help you deliver a better experience for citizens, businesses and other agencies.
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Managing a Safe Return to Workplace with ServiceNow Employee Workflows
Available On-Demand

As Government agencies navigate the new normal, the return to workplace for employees requires careful planning and execution. The ability to deliver employees the right digital experience, addressing both workplace and workforce readiness, is now essential. In this session, we will show you how with ServiceNow Employee Workflows you can keep Government employees informed, gather feedback, automate steps for returning to work, and provide a safe, employee ready working environment.

Digitising your core GRC programs
Available On-Demand

With ever-increasing operational challenges on the horizon, and reliance on digital services at an all-time high, this webinar explores how ServiceNow is uniquely positioned to help organisations improve their operational resilience by embedding risk, compliance, and business continuity into everyday workflows.

Learn how to digitise your core GRC programs, realise quick wins by leveraging data already on the platform, and how this sets the foundation to continuously evolve your risk and compliance programs into the future

Enhance the customer experience through streamlined automation
Wednesday, July 22, 2020
11:30am SGT/HKT | 1:30pm AEST | 3:30pm NZST

Now, more than ever, Government departments around the world are heavily focused on how they can deliver better customer service experiences, not just at the initial engagement or experience layer, but full end-to-end customer service delivery.

Hear from ServiceNow Government innovation and strategy experts, as they discuss the challenges that government has faced delivering end-to-end customer service, how the impact of COVID-19 has accelerated the need to change, and how organisations have leveraged ServiceNow to respond quickly in this time of crisis.

Revitalise your workforce and redefine the citizen service experience
Wednesday, August 5, 2020
11:30am SGT/HKT | 1:30pm AEST | 3:30pm NZST

Government is being asked to do more as demand for services rise while IT budgets are struggling to keep up. With ServiceNow IT Operations Management, Government can revitalise their workforce and redefine the citizen service experience.

Learn how to modernise and automate IT using a single cloud platform to provide impactful employee service delivery experiences and increased productivity.

Prioritisation and automation of vulnerability remediation
Wednesday, August 19, 2020
11:30am SGT/HKT | 1:30pm AEST | 3:30pm NZST

Across local, state and federal Government, the costs and consequences of vulnerability response are ever-increasing with their impacts to Departments and citizens being increasingly severe. In fact, it’s taking longer to detect and longer to patch critical vulnerabilities than in previous years.

Learn how ServiceNow’s Vulnerability Response solution can aid in the prioritisation and automation of vulnerability remediation as well as reducing risk and improving collaboration across the department.

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Please select all sessions you would like to join:*
All five webinars
On-Demand - Managing a safe return to workplace with ServiceNow Employee Workflows
On-Demand - Digitising your core GRC programs
Wednesday, July 22, 2020 - Enhance the customer experience through streamlined automation
Wednesday, August 5, 2020 - Revitalise your workforce and redefine the citizen service experience
Wednesday, August 19, 2020 - Prioritisation and automation of vulnerability remediation

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