Automate workflows for greater outcomes

Ready to start your IT service management transformation? Or, maybe you’re a pro and want to improve efficiencies even further! Either way, get more from your technology investment in this three-part series on automation.
Register Below

Featured speakers for the series:
Peter Doherty, principal solution consultant, ServiceNow
Brett Hamilton, principal solution architect, ServiceNow

Part 1: Taking automation to the next level
On Demand

In this practitioner-led webinar, you’ll learn how to:

  • Use analytics and machine learning to identify high volume/high value use cases
  • Run a program to effectively prioritize and roll out automation use cases
  • Use clustering to find not-so-intuitive use cases that are high value for automation

Part 2: Automation best practices on the Now Platform—and beyond
On Demand

In this webinar we will identify the patterns of automation and how to use ServiceNow® out-of-the-box capabilities to automate across the Now Platform® as well as automating processes in other strategic platforms, including:

  • The underlying automation patterns of delivering work deflection / deletion
  • How best to use out-of-the-box ServiceNow capabilities to automate these patterns
  • What to think about beyond technology

Part 3: Exploring advanced automation use cases, measuring business value
On Demand

Get actionable insights on:

  • Designing continual improvement programs and using analytics to drive them
  • Assembling metrics, reporting to share with stakeholders
  • Tracking the business value that automation on the platform delivers
  • Building out zero-touch automation use cases based on machine or human-initiated processes

Register now

Please select all sessions you would like to join:
Register for all webinars
Part 1: Taking automation to the next level
Part 2: Automation best practices on the Now Platform—and beyond
Part 3: Exploring advanced automation use cases, measuring business value

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