The Now Platform® Paris release. What's New In Now for Telco?

Date: Thursday, 5 November, 2020
Time: 2:00pm - 3:00pm GMT | 3:00pm - 4:00pm CET

Register Now

As ServiceNow continues to drive growth, we are excited to now offer two purpose‑built workflow solutions and interfaces for Telecommunications. Built on the Now Platform®, these new telco-specific applications help our Communications Service Provider (CSP) customers accelerate their digital transformation to make work flow, whenever, wherever. 

The Telecommunications Service Management and Telecommunications Network Performance Management apps enable CSPs to streamline and elevate telecom service and operations on one native cloud platform that connects the customer to the network. By uniting siloed platforms, systems, and tools, employees have real-time visibility—empowering them to deliver proactive customer care and end-to-end service assurance. Ultimately, better employee and customer experiences improve productivity and retention—and drive scalable growth through next-generation services.

Telco-specific highlights of the September Paris release:

  • Telecom assurance workflows enable providers to manage network and customer-initiated changes and issues across services, automate issue resolution, and keep customers informed using whatever channel they prefer.
  • eBonding for Telecommunications allows providers to offer a direct connection for their enterprise customers, delivering a superior experience at a significantly reduced cost.

In this session you will learn:

  • How ServiceNow is building on the Now Platform® to help CSPs transform
  • Details of the telco-specific capabilities in the September Paris release
  • How customers are already benefiting from deploying our telco-specific workflow solutions

Register Now

By submitting this form, I confirm that I have read and agree to the Privacy Statement and Terms and Conditions.