Register today for the NorCal Virtual SNUG!

Date: Tuesday, November 17th, 2020
Optional Hands-on Lab: 10:00am - 12:30pm PT
SNUG: 1:00pm - 3:00pm PT, followed by optional networking
Location: Virtual

Join us at the upcoming NorCal ServiceNow® User Group virtual meeting, where we’ll be combining the Silicon Valley, San Francisco, Sacramento user group communities!
Register Below
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Ask questions, get insights, and more—we build the agenda based on your feedback to ensure you get the very most of the time you spend with us! Please forward the invitation to your colleagues!

In addition to the SNUG, we invite you to join us for a PRE-SNUG Workshop: Drive real value with Common Service Data Model (CSDM) and CMDB. The workshop begins at 10:00 AM PT. Please register if you plan to attend.

What is a service? How should my CMDB be modeled to support APM, incident, change, service portfolio, ITOM, and ITSM. Answer these questions and more!

Learn how to drive real value in stages: Crawl, Walk, Run, Fly. Get hands on experience building out the CMDB model to support capabilities to reduce risk, improve mean time to resolution, and automate previously manual activities.

Recommended pre-work: Go to https://nowlearning.service-now.com/ and take the free course on CSDM fundamentals.

And be sure to check out the community user group page for the latest updates on the NorCal SNUG!

We hope you can join us!

Register now

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