Making work, work better for people

ServiceNow invites you to attend a complimentary one-day "hands-on" training workshop where you will gain first-hand experience from our ServiceNow experts on the solutions we provide to make work, work better. These workshops will provide insight into how ServiceNow is creating great experiences and unlocking productivity through digital transformation.


Wednesday 12th June
8:00am – 6:30pm
The Westin Perth, 480 Hay Street, Perth

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Workshop 1: Get past the buzz: AIOps with ITOM and ITSM
Get past the buzz and learn how AIOps reduces service outages with actionable insight across ITOM and ITSM. In this lab, you’ll discover how to unify the IT experience, provide proactive Service Delivery and enable real-time decisions while reducing alert noise and incidents generated.

Workshop 2: Increase value by automating your ITAM lifecycle
Come find out how to provide value back to the business by leveraging Software Asset Management Professional (SAM) in the Now Platform. Get hands-on experience in this lab to see how you can leverage the platform and do more with your software data.

Workshop 3: Automation is King! Learn how to drive efficiency with the use of Flow Designer
This session will give an overview of Flow Designer and IntegrationHub. The session is designed to share basics and best practices to enable a quick start in the use and with this quick time to value in the use of ServiceNow.

Workshop 4: ITSM goes mobile: Building great ITSM mobile experiences
Learn about our new IT Service Management Mobile (ITSM) application in this lab and see how working from anywhere is made easy. It's a native application on your mobile phone that allows you to quickly view and respond to tasks, manage team assignments with simple gestures and view requests, and approve with a swipe – all on the go. 

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